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Make A Return

In order to make a return for an order placed from, you will need to follow the below steps;
  1. Please email with the following details;
  • Name
  • Order Number
  • Reason for Return
Please make sure your subject line in the email is formatted like this; Oneskee Return Request - Name, Order # 
  1. You will then receive your packing slip via email from one of our team. This will include your RMA number, which is your original order number.


  • Complete the packing slip in full and include it in the package.
  • Write the RMA number on the outside of the package to ensure your refund is processed as quickly as possible when it returns to our warehouse.
  • Please ensure the products are fully tagged and in their original packaging.
  1. You must use a tracked service when sending your return back to us. Once you have your tracking information please email it to on the same thread with the following details;
  • Tracking Number
  • Courier Name
Oneskee are not responsible for any goods lost when using a non-tracked service.